Questions answered

What do I get in my ButtaBoxx?

We know that finding your rhythm and what works for you when it comes to skincare and beauty is no easy task. This is why, unlike other beauty subscriptions we allow you to trial a bunch of lovely products every three months. We actually allow you some time to breath (and to miss us a little!)  and take stock of what works for you and what may not. In the meantime your always just one click away from our online store where you can find the full sized products of what you loved in your box.

What do I get in my ButtaBoxx?

You receive 5 handbag sized skincare and beauty products in each box that you receive. This could range from body soaps to body balms and butters and soothing facial  cleansers and serums. This could also include lip balms and lipsticks, blushers and more. The products are wholesome, natural, organic and mostly vegan.

When will my box be delivered?                                                                                                        We aim to send out your box within 7 working days from the date that you subscribed/placed an order.

Can I subscribe on behalf of my friend/family member?

Subscriptions should be carried out by the individual who chooses to subscribe and not on behalf of somebody else. If you wish to gift a box or a subscription then you can head to our shop and order a one-off box as a gift or order a gift card which can be used against a one off box or subscription.

Can I find out what products are in my box before it is shipped?                                                 

We sometimes share teasers of whats likely to be in forthcoming boxes on social media and in our newsletters however, we don’t often reveal everything that will featured in our boxes because our subscribers love to be surprised and it is also part of the fun of discovering products that you love.

What countries and regions do you ship to?                                                                             

Currently, our subscription offerings are only available in the UK. We will soon enable our one-off boxes to be shipped across Europe for an additional shipping fee. 

What if I do not receive my box?

If you do not receive your box after a maximum of 10 days then please do email us on and we will look into the case for you.

What if am not satisfied with my box?                 

If you are not satisfied with your box you can email us on within 14 days of receiving your box and we can arrange a refund for you.

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